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Wayback Resume




2005 to 1995

WebMD Practice Solutions ● Billings, MT ● 2003 - 2004

Medical Records Scanner. Captured medical records to database for a variety of medical office clients using high speed and flatbed scanners. 

Real Estate Management  Billings, MT 1995 – 2005


Property Manager. Coordinated the renovation and management of family-owned rental properties. Also cared for an elderly family member during this period. 

1994 and Earlier

Occupational Health Services  Larkspur, CA 1994 – 1995
A managed behavioral health insurance provider specializing in Employee Assistance Plans for corporate, municipal and federal government employers. 


Technical Writer/Data Specialist. In a team environment, wrote winning large-group proposals. Supported and collaborated with distributed sales staff. Produced quantitative reports that explained and illustrated geographic network coverage and group utilization using Atlas GIS, GeoAccess and MS Access. Designed and directed IT in the creation of a network accessible, easy-to-use, ad-hoc report writer that gave proposal writers immediate access to physician network coverage data. This substantially reduced the size and duration of the small group proposal queue.

GIS Trainer. For writers in the marketing department, I developed and taught classroom instruction on how to create data reports using the network analysis software package, GeoAccess, and the proprietary report writer I designed.

Word Weavers  Oak Harbor, WA 1992 – 1994

A consulting service specializing in business writing and editing services, computer training, and software consulting.


Owner/Writer & Consultant. Projects included customizing business applications, needs assessment, workflow process design, and employee training, digitizing reference libraries, developing databases and retrieval protocols, creating technical documentation, help menu, proposals, and sales materials. Clients included two title companies, an upstart publishing company, a freelance programmer, and a paralegal service.

First America Title Company  Mount Vernon, WA  1991 – 1992


Policy Typist/Escrow Assistant/Special Projects. Implemented quality control procedures and training for escrow department reducing errors and ensuring collection of critical data by closing agents. Developed databases, storage and retrieval protocols to assist in auditing records and validating data. Provided assistance on projects for the trust accounting and escrow departments, including year-end IRS reporting, computer training, and report preparations. Typed title reports and policies. Prepared escrow documents. Digitized covenants and restrictions library, improving storage and retrieval efficiency. 

Skagit Business Services  Mount Vernon, WA  1988 – 1991

Temporary Services Specialist. Provided temporary administrative, secretarial, accounting, reception, word processing and transcription, services to more than 30 businesses in Skagit Valley, Washington including banks, insurance companies, law firms, hospitals, chemical refineries, construction companies, federal and county agencies. Developed regular clients and generated long-term and repeat business assignments. Assignments ranged from 16 months to 1 day in length.

Godfather's Pizza ● Oak Harbor, WA ● 1984 - 1988

Pizza Maker/Kitchen Expediter. Started this job in high school and kept it until I finished my business services certificate at Trend College. I made pizzas, coordinated kitchen, and cleaned. In general, I had a great time! It was a terrific first job.


KEMC Yellowstone Public Radio  Billings, MT January 2007 – May 2007

Production Assistant.  Assisted with research and audio editing for the production of the April 2007 episode of Health Matters, a program that featured organizations and individuals working for quality healthcare in urban and rural Montana.

The Island Independent  Langley, WA ● Summer 1993

Reporter. Covered municipal government and public water rights.

Washington Environmental Political Action Committee ● Seattle,  WA ● Jan. 1991- June 1991

Media Relations. Monitored and reported on media coverage. Coordinated networking among existing environmental groups on Whidbey Island.  



Business Technology Certificate. (900 Hours). Trend Business College, Lynnwood, WA Aug. 1988. 

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